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When you hire a company, you want your product or merchandise to arrive in
perfect condition to its destination, that the quality and operational efficiency are impeccable, that
you don't have to worry about the quality of the contracted service.
One of the most important criteria to be analyzed is the experience of the contracted company and the
performance in the freight transport process.
The right choice guarantees your customer's satisfaction and contributes to the success of your business.
Learn how to choose the right carrier for your business, in this publication!

The importance of choosing the best carrier

With an organized and structured cargo transport, it is possible to guarantee the deadline in the delivery of
goods and customer satisfaction.
With a carrier of excellence, you reduce the chances of logistics and
increases the safety of deliveries and drivers.
Taking some precautions reduces the chances of breakdowns, returns and claims, factors that affect
directly the cost of shipping.

What should be considered when hiring a transport company?

To decide which is the best transport company for the business, it is necessary to analyze the
following factors:


The freight calculation is done according to each carrier, therefore, it is necessary to check which is the
model and form of that service.
There are different types of freight: Fist Mile (first leg), Middle Mile (transshipment) and Last
Mile (Distribution) and may also be by contracting capacity, fractioned or dedicated and the
company can calculate the value from different variables.
Freight can be negotiated in several formats, the most common being: the freight table
weight that also presents the minimum freight, freight capacity or dedicated car, table by weight and
Some fees need to be considered in the cost of shipping, the most common are: Ad valorem,
Gris, TDE, TRT and toll. The charges for these fees are included and described in the contract or in the
agreement of the freight table and depend on the type of business of the contractor and its customer.
We cannot forget that for transport negotiation, the ICMS tax is still levied
(Tax on the Circulation of Goods and Provision of Interstate Transport Services and

service location

Each transport company covers specific service areas. Thus, it is necessary to check
if the carrier delivers to the region where you need to deliver.


Some companies have merchandise restrictions based on their size, weight or level of
fragility for transport.
Some also have a minimum monthly volume. Check all this out before making your decision.

load specificity

There are some products that, in order to be transported, transport companies need to have
special permits for the movement, for example, for chemical products, foodstuffs,
pharmaceuticals, cosmetics and flammable liquids and even live cargo.
Some products to be transported require controlled refrigeration, specific type
bodywork or the assistance of an armed escort.

9 tips for choosing the best carrier for your business

To choose the best carrier for your business, in addition to technical issues, you need to
review other points:

  1. References and reviews from other customers;
  2. Communication: service must be fast and efficient;
  3. Innovation and technology: innovations in logistics solutions can reduce costs and improve
    the quality of service and delivery;
  4. Certification or Licenses: ensure that the carrier is following standards of
    quality to become more efficient and that have authorization from specific bodies
    to transport your merchandise;
  5. Good reputation in the transport market;
  6. Cargo insurance and fleet monitoring;
  7. Variety of fleet to meet diversified needs;
  8. Cars preserved and well maintained, ensuring that there are no delivery delays.
  9. Staff trained in good practices for moving goods, reducing the risk of
    breakdowns and returns.
    If you need a specialized transport company with logistical solutions for
    excellence for your business, contact with Fadel!