Allegations
Dear customer
Reports can be made in two ways:
By telephone on a toll-free number (0800) 726 7111 this contact is available 24/XNUMX.
Via web on the website www.contatoseguro.com.br/fadel. This option works 24 hours a day.
The whistleblower can remain confidential, but if he wishes, the whistleblower can identify himself. If the complaint is made by telephone, Fadel Transportes will not receive the recording of the conversation, only the transcript, and there is no risk of identifying the person by the voice.
Fadel Code of Conduct and Ethics
Quality policy
Health, safety and environment
WHISTLEBLOWING CHANNEL
The Whistleblower Channel operates 24 (twenty-four) hours a day and 7 (seven) days a week, and the whistleblower is given the possibility to formalize his complaint through the following communication channels: telephone and website, all managed exclusively by an outsourced company.
Anonymity is guaranteed to the whistleblower in good faith, as well as the possibility of monitoring the handling of the whistleblower, independently, by means of a protocol number.
Phone: (0800) 726 7111
Website: contatoseguro.com.br/fadel
TRANSPARENT LINE
It is a free channel designed to resolve doubts and seek guidance on topics related to the Compliance Program, Code of Conduct, Anti-Corruption Policies and other internal rules of Fadel.
It is accessible to the internal and external public, from Monday to Friday, from 8 am to 18 pm.
ANTI-CORRUPTION POLICY
Fadel's Anti-Corruption Policy covers a set of Policies that we understand as essential for the effective fight against corruption, they are:
- Interaction Policies with the Public Power;
- Bidding Participation Policy;
- Donations and Sponsorship Policy;
- Gift, Gift, Entertainment and Hospitality Policy.
