Compliance Program
With a modern decision-making and strategic planning structure, aligned with the best market practices, FADEL considers corporate governance an inducer of professionalism, innovation and the achievement of the Mission, Vision and Organizational Values.
Learn about some pillars of the FADEL Compliance Program, which is premised on ensuring integrity, ethics and transparency in our business:
Fadel Compliance Program
The FADEL Compliance Program aims to prevent, detect and remedy the occurrence of deviations, fraud, irregularities and illegal acts, as well as strengthening ethical principles and standards of transparency.
Code of conduct
FADEL's Code of Conduct applies to everyone who maintains any link and relationship with the company. It is composed of a set of guidelines that portray our values and that should guide its performance. The topics addressed in the Code of Conduct include, among others:
- Compliance with laws and regulations;
- Human rights;
- Work relationships;
- Employee conduct;
- Fight against corruption;
- Conflict of interests;
- Donations and sponsorships;
- Gifts, gifts, entertainment and hospitality;
- Relations with the external environment;
- Non-compliance and disciplinary measures;
- And Whistleblower Channel.
Reporting Channel
The Whistleblower Channel operates 24 (twenty-four) hours a day and 7 (seven) days a week, and the whistleblower is given the possibility to formalize his complaint through the following communication channels: telephone and website, all managed exclusively by an outsourced company. Anonymity is guaranteed to the whistleblower in good faith, as well as the possibility of monitoring the handling of the whistleblower, independently, by means of a protocol number.
- Phone: 0800 726 7111
- Website: contatoseguro.com.br/fadel
transparent line
It is a free channel designed to resolve doubts and seek guidance on topics related to the Compliance Program, Code of Conduct, Anti-Corruption Policies and other internal rules of FADEL. It is accessible to the internal and external public, from Monday to Friday, from 8 am to 18 pm.
Anti-Corruption Policy
FADEL's Anti-Corruption Policy covers a set of Policies that we understand as essential for the effective fight against corruption, they are:
- Interaction with the Government (view document);
- Donations and Sponsorships (view document);
- Gift, Gift, Entertainment and Hospitality (view document)
General Data Protection Law - LGPD
In respect of your privacy and the security of your information, we have updated our Privacy Policy, in order to provide even more clarity and transparency on how FADEL handles personal data.
This Privacy Policy meets the requirements set out in the General Data Protection Law - LGPD and reflects FADEL's position to be in compliance.
To make requests for the exercise of rights or to resolve any doubts, please feel free to contact our Person Responsible for the Processing of Personal Data (DPO) directly through the channel: privacidade.dados@fadeltransportes.com.br